No fine print. No runaround. Here's exactly how shipping, returns, and exchanges work.
Free standard shipping on all orders within the United States. No minimums, no codes, no catch.
Processing time: 3–5 business days. Every order is inspected and packed by hand before it leaves.
Delivery time: 5–10 business days after processing. You'll get a tracking number as soon as your order ships.
International shipping: Not available yet. We're working on it — coming soon.
Every US order ships free. Standard shipping, no minimum purchase required.
Changed your mind? Return any item within 30 days of delivery. No questions asked.
Wrong size? First exchange ships free. Just email us and we'll handle it.
If it's not right, send it back. You have 30 days from delivery to return any item for a full refund.
Items must be unworn, unwashed, and with tags attached. We get it — try it on, check the mirror, see how it feels. Just don't take it to brunch first.
Once we receive your return, refunds are processed within 5–7 business days. You'll get an email confirmation when it hits your account.
Need a different size? Size exchanges are available within 30 days of delivery. Your first exchange ships on us.
To start an exchange, email silent-district@polsia.app with your order number and the size you need. We'll take care of the rest.
Not sure about sizing? Check the Size Guide before you order.
Email us at silent-district@polsia.app
We typically respond within 24 hours.